Last updated: August 2026
The privacy of your personal information matters to us. This policy explains what we collect through this website, why, how it's used, and your rights over it.
When you use the contact form, call, or email us, we may collect your name, mailing address, postal code, email address, phone number, and details about your vehicle relevant to an estimate or repair.
Directly from you, through the contact form on this site, or when you reach out by phone or email.
Like most websites, this site may use cookies and log files (IP address, browser and operating system, pages visited, and time of visit) to keep the site running properly and to understand traffic through basic statistics. You can disable cookies in your browser settings at any time; the site will still work, though some features may not function as smoothly.
To respond to estimate requests, schedule and carry out repairs, communicate with you about the work being done, and, where a claim is involved, coordinate directly with your insurance provider.
For insurance-covered repairs, relevant claim and vehicle details are shared directly with your insurance provider as part of processing the claim, limited to what's needed for that purpose. Outside of that, we don't sell or share your information with third parties.
Personal information collected is retained in reasonable security conditions for up to 7 years, consistent with standard recordkeeping for vehicle repair and insurance documentation.
This website is hosted on secure third-party infrastructure with industry-standard access controls.
The person responsible for determining why and how your personal information is processed is Hassan Beydoun, who can be reached at [email protected] or (613) 741-4443. We're committed to protecting the information we collect, not passing it to third parties without telling you, and notifying you if its security is ever compromised.
You have the right to access, correct, or request removal of your personal information, and to object to or withdraw from its processing, at any time. To exercise any of these rights, email us at the address above.
We take reasonable steps to protect the personal information we hold, including encrypted connections (SSL/TLS), restricted access, network monitoring, automatic backups, and firewalls. No method of transmission over the internet is completely secure, but we work to keep your information protected.
We may update this policy from time to time to reflect changes in our practices or in applicable law. The current version is always available at this address.
We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Questions about this policy: [email protected]